Effective Date: November 2, 2023
Please read this Privacy Policy carefully before using our website at LoungebyH official website (“Website”). This Privacy Policy explains how Lounge byH Inc. (“Lounge byH,” “we,” “our,” or “us”) collects, uses, stores, and shares your personal information when you access our Website, shop our products, or interact with our services.
By using our Website and submitting your personal information, you agree to the practices described in this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of our Website.
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page together with the revised effective date.
If you have questions regarding this Privacy Policy or how we handle your information, please contact us at:
Email: info@loungebyh.com
About Us
Lounge byH Inc. is responsible for the collection and processing of your personal information.
Business Information:
- Business Name: Lounge byH Inc.
- Website: LoungebyH official website
- Email: info@loungebyh.com
Information We Collect
We may collect personal information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Billing information
- Shipping address
- Payment method details
- Account login information
You may provide this information when you:
- Create an account
- Place an order
- Subscribe to newsletters
- Contact customer support
- Participate in promotions or surveys
- Submit reviews or testimonials
Providing personal information is voluntary, but some services may not function properly without it.
Information Collected Automatically
When you use our Website, certain information may be collected automatically, including:
- IP address
- Device type
- Browser type
- Operating system
- Geolocation data
- Website activity and browsing behavior
- Referring URLs
- Session duration
- Product interactions
This information may be collected using:
- Cookies
- Pixels
- Tags
- Analytics tools
- Similar tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Manage accounts
- Process payments
- Deliver products
- Communicate order updates
- Send marketing emails (with consent)
- Improve our Website and services
- Personalize your shopping experience
- Prevent fraud and unauthorized activity
- Comply with legal obligations
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Sharing of Information
We do not sell your personal information for monetary gain.
We may share information with trusted third parties that help us operate our business, including:
- Shopify
- Stripe
- Meta (Facebook/Instagram)
- DHL
- USPS
- Mailchimp
We may also disclose information:
- To comply with legal obligations
- To enforce our policies
-To protect our rights and security
- During business transfers or acquisitions
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Operate our Website
- Remember preferences
- Analyze traffic and performance
- Personalize content
- Deliver advertising and marketing
Types of cookies we may use include:
- Necessary cookies
- Analytics cookies
- Advertising cookies
- Functional cookies
You may control cookies through your browser settings or cookie preferences on our Website.
Please note that disabling cookies may affect certain Website functionality.
Interest-Based Advertising
We may use advertising and analytics partners to provide personalized advertisements based on your interactions with our Website and other websites.
You may opt out of interest-based advertising through:
- Browser privacy settings
- Google Ad Settings
- Facebook Ad Preferences
- Industry opt-out platforms such as DAA, EDAA, or NAI
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information.
Our Website is hosted on Shopify, which maintains PCI DSS compliance for secure payment processing.
We also use SSL encryption to help secure information transmitted through our Website.
While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders and provide services
- Maintain business records
- Comply with legal obligations
- Resolve disputes and enforce agreements
Retention periods may vary depending on the type of information involved.
International Data Transfers
Your information may be processed or stored outside your country of residence, including in Canada, the United States, or other countries where our service providers operate.
Where required, we implement appropriate safeguards for international data transfers.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing your information
- Correcting inaccurate information
- Requesting deletion of information
- Restricting or objecting to processing
- Withdrawing consent
- Requesting data portability
- Filing complaints with applicable privacy authorities
To exercise your rights, contact us at:
info@loungebyh.com
GDPR Rights (EU/EEA/UK Users)
If you are located in the EU, EEA, or UK, you may have additional rights under the GDPR, including:
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent
You may contact us at info@loungebyh.com to exercise these rights.
California Privacy Rights
California residents may have rights under the California Consumer Privacy Act (CCPA/CPRA), including:
- Right to know
- Right to delete
- Right to correct
- Right to opt out of certain data sharing
- Right to non-discrimination
Requests may be submitted to:
info@loungebyh.com
Do Not Track Signals
Our Website does not currently respond to browser “Do Not Track” signals.
Children’s Privacy
Our Website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13 years old.
If you believe a child has provided personal information to us, please contact us immediately at info@loungebyh.com.
Third-Party Links
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@loungebyh.com