FAQs

What is LoungebyH?
LoungebyH creates thoughtfully designed women's loungewear made for comfort, ease, and everyday wear. Each piece is designed to feel soft, effortless, and easy to wear throughout your day.

What fabric is LoungebyH loungewear made from?
Our loungewear is made with soft, breathable modal fabric chosen for its smooth feel, lightweight comfort, and natural drape.

How does LoungebyH loungewear fit?
Our pieces are designed with an effortless, flattering fit that allows for comfortable everyday movement. Please refer to the size guide on each product page for measurements and sizing recommendations.

How should I care for my LoungebyH pieces?
We recommend machine washing your pieces on a cold, gentle cycle. They can be tumble dried or lightly ironed as needed. Please follow the care instructions included with your garment.

Where does LoungebyH ship?
LoungebyH ships across the United States and Canada, with international shipping available to select countries.

How long does it take to process my order?
Orders typically take 2–3 business days to process before they are shipped.

How can I track my order?
Once your order has shipped, you will receive a shipping confirmation with tracking information. You can also use our order tracking page to check your shipment status.

Do you offer free shipping?
Yes. LoungebyH offers free US shipping on orders over $175.

Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes.

What is LoungebyH's return policy?
Eligible returns are accepted for store credit within 14 days of delivery. Please review our Return & Refund Policy for complete details and eligibility requirements.

Will I have to pay duties or taxes on an international order?
International orders may be subject to customs duties, taxes, or other fees depending on the destination country. These charges are the responsibility of the customer and may be collected upon delivery.

Where are LoungebyH orders shipped from?
US orders are shipped from California.

How can I contact LoungebyH?
If you have a question about an order, product, sizing, or anything else, please contact the LoungebyH team through the contact information provided on our website.